Privacy Policy – TellerGen
At TellerGen owned by Martpuram, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, including our Text-to-Speech, Talking Image, and Voice Cloning services, as well as any related websites, applications, and APIs.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you. This includes:
a) Personal Information
When you register or use our services, we may collect personal information such as:
– Name
– Email address
– Billing information (including payment details)
b) Usage Data
We may also collect information about how you interact with our services, such as:
– IP address
– Browser type and version
– Pages visited on our website
– Time and date of access
– Device information (including hardware and software details)
c) Voice and Media Data
In using our services (e.g., Text-to-Speech, Talking Image, Voice Cloning), you may upload text, images, or voice recordings. These media files are used solely to provide the service you requested and are not stored or used for any other purposes unless explicitly agreed upon.
2. How We Use Your Information
TellerGen uses the collected data for various purposes, including:
– To provide and maintain our services
– To notify you about changes to our services or policies
– To offer customer support and assist with service-related inquiries
– To improve the quality of our services through analysis and performance monitoring
– To process transactions and manage billing
– To communicate with you regarding updates, promotions, or service-related information
– To comply with legal obligations and enforce our terms and conditions
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:
– Service Provider : We may share data with trusted third-party service providers that assist us in operating our website, processing transactions, or delivering services. These providers are obligated to protect your data and only use it for the purposes specified by TellerGen.
– Legal Compliance : We may disclose your information to comply with legal requirements, court orders, or governmental requests, or to protect the rights, property, and safety of TellerGen, our users, or others.
– Business Transfer : In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, and we will notify you if this occurs.
4. Data Security
We take the protection of your data seriously. We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Retention of Data
TellerGen retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. We will securely delete or anonymize your data once it is no longer required for these purposes.
6. Your Rights and Choices
You have the right to:
– Acces the personal data we hold about you.
– Request corrections or updates to any inaccurate or incomplete data.
– Request deletion of your personal data (subject to certain legal requirements).
– Opt-out of marketing communications at any time by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us at support@tellergen.com
7. Cookies and Tracking Technologies
TellerGen uses cookies and similar tracking technologies to enhance your experience and gather usage information about our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our services. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of certain features on our website.
8. Children’s Privacy
Our services are not intended for use by individuals under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this page periodically for the latest information on our privacy practices.